CUSTOMER CARE & STORE POLICIES

Policy Center & Concierge Support

Transparent shipping timelines, discreet packaging invariants, sanitary return standards, and direct client concierge contact.

Shipping & Discreet Packaging Invariants

Discreet Outer Packaging

Orders use discreet packaging with required shipping and regulatory labels.

Processing & Tracking

Most paid orders are processed within 3 business days. Timing, carrier and service depend on the product and destination. Tracking provides the delivery estimate. We currently ship within the United States; product and destination restrictions apply.

Shipping Rates & Delivery Speeds

  • Free US Shipping: All domestic orders. No minimum purchase.FREE

Need to check the live status of an order? Visit our Client Tracking Portal anytime.